The website is available in Czech language.

The website offers for sale a food supplement called LYMPHATIC DRAINAGE ELIXIR

(although the product label shown in the product photograph bears the name "Lymfatická drenáž"). The product is marketed as supporting the lymphatic system and contains 100% natural ingredients. It claims to promote a slimmer waistline, lighter ankles, improved lymph circulation, enhanced digestive comfort, and other benefits.

The website contains a section with customer reviews, including ratings and photographs. To place an order and purchase the food supplements, consumers can add the product to a virtual shopping cart. When proceeding to checkout, consumers are required to complete a form with their contact details and choose a payment method. Payment is available only by debit card, Apple Pay, or Pay with Crypto.

1) Creating a false sense of urgency through a countdown timer and the fictitious message "Stocks are running out fast", which automatically resets after reaching zero, is considered a misleading commercial practice under Section 5(1) of Czech Act No. 634/1992 Coll. on Consumer Protection.

2) The website contains unauthorised health claims in relation to food products (e.g. "helps reduce swelling," "protects blood vessels," "removes toxins," "stimulates the lymphatic system"), which is contrary to Article 10(1) of Regulation (EC) No 1924/2006 on nutrition and health claims made on foods.

3) The website lacks mandatory information required under Czech Decree No. 58/2018 Coll., including the mandatory numerical indication of the total quantity of substances and required warnings (e.g. "Food supplements should not be used as a substitute for a varied diet" or "Keep out of reach of children.").

4) The website states the registered office of Cyleva s.r.o. as Vodičkova 791/41, 110 00 Prague 1 – Nové Město, Czech Republic. However, no responsible business entity is located at this address, and neither Cyleva s.r.o. nor the company registration number (IČO) stated on the website can be found in the Czech Business Register (www.rzp.gov.cz⁠).

5) Although the website contains Terms and Conditions, they do not identify the seller. They refer only to a contact person named Petra, described as the founder of Cyleva.

6) The website is registered outside the Czech Republic, and the domain name holder is based in Iceland.

7) The ability of the Czech supervisory authorities to take enforcement action against the operator of this website is very limited.